RSVP! User Services & Circulation Committees

Just a friendly reminder that it’s time to RSVP to the User Services (4/4) or Circulation Committee (4/11) meetings. Feel free to email Beverly Lane or Claire Ballinger respectively indicating your attendance, or pass a note along to OHIONET. We’ll see you there!

Sierra Update (Server Outage)

As you are probably aware, we are currently still experiencing an outage and it requires that we continue to work with both Dell and Innovative Interfaces together in order to resolve the issue. As such, we have asked both Dell and III to escalate this outage. Again, we are not able to provide an ETA

Sierra Update (Server Outage)

During the night technicians have replaced a RAID controller, a motherboard, and updated some firmware; however, we are still seeing errors persist and continue to work with Dell to solve the hardware issue. We are expecting another update soon from Dell, but until we learn more we should expect the outage to last for a

Sierra Update (Server Outage)

We are continuing to work back and forth with Innovative and Dell to isolate the system issues that seemed to have begun after the recent Sierra update.  Unfortunately, they have not isolated the issue yet and we cannot provide an ETA for restoration of the system.  Because of that, we fully expect that the system

2014 OPAL Conference – Call for Proposals

The theme selected for the 2014 OPAL Annual Conference will focus on customer service.  Keynote speaker, George Needham, OCLC’s Vice President for Global and Regional Councils will speak to the concept of striving for top notch service in a world where library consumers face a multitude of choices. The Conference Planning Committee extends an invitation for up to three 45-minute sessions/discussions